Vayora Properties respects your privacy and is committed to protecting the personal information you provide when using our website, services, and contacting us.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with Vayora Properties.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Submit an enquiry or contact form
• Request information about a property
• Request a property viewing
• Contact us by phone, email, or WhatsApp
• Subscribe to newsletters or property updates
• Request real estate consultancy or advisory services
• Communicate with our team regarding properties or services

Depending on your interaction with us, the information we may collect can include:

• Full name
• Email address
• Phone number
• WhatsApp number
• Property preferences
• Budget and property requirements
• Information provided in your enquiry or message
• Any other information you voluntarily provide

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of your visit
• Referring website
• General website usage information

This information may be collected through cookies, analytics tools, and similar technologies to help us understand website usage and improve our services.

3. How We Use Your Information

We may use the information we collect to:

• Respond to your enquiries and requests
• Provide information about properties and real estate services
• Arrange property viewings
• Communicate with you regarding your property requirements
• Provide real estate consultancy and advisory services
• Send requested property information
• Improve our website, services, and customer experience
• Maintain website security and prevent misuse
• Comply with applicable legal and regulatory requirements
• Send relevant marketing communications where permitted and appropriate

We will not use your personal information for purposes that are incompatible with the purpose for which it was collected, except where permitted or required by applicable law.

4. Property Enquiries and Third Parties

To provide our services, we may need to communicate or coordinate with relevant parties involved in a property transaction or service.

Where necessary, information may be shared with relevant property owners, developers, service providers, professional advisers, technology providers, or other parties involved in providing the requested service, subject to applicable laws and appropriate safeguards.

We do not sell your personal information to third parties.

5. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember preferences, and enhance your browsing experience.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. WhatsApp and Other Communication Channels

If you contact Vayora Properties through WhatsApp, telephone, email, or other communication channels, we may process the information you provide to respond to your enquiry and provide the requested services.

Your use of third-party communication platforms is also subject to the privacy policies and terms of those respective platforms.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, online communication, or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our services, maintaining business records, resolving disputes, and complying with applicable legal and regulatory obligations.

9. Your Rights

Depending on applicable UAE laws and regulations, you may have rights regarding your personal information, including the right to request access to, correction of, or other appropriate handling of your personal information.

If you have questions about your personal information or would like to make a privacy-related request, please contact us using the details provided below.

10. Children’s Privacy

Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children through our website.

11. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

Vayora Properties is not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of those websites before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, or privacy practices.

Any updated version will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle personal information, please contact us:

Vayora Properties

Email: [email protected]

Phone: +971 52 775 9990

WhatsApp: +971 52 775 9990

Office Address:
1014, B2B Tower,
Business Bay, Dubai, UAE